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John Sisson Motors Inc complaints

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470 Washington Rd
Washington, PA 15301-2704 | Get Directions

(727) 206-6000

http://www.johnsissonmotors.co...

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against John Sisson Motors Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against John Sisson Motors Inc

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5/15/2024

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

4/19/2024

I found a place that I wanted to get. A car from when I got there. They were very pleasant, nice. I traded a A car and the car. I want it. I couldn't get so they showed me a 2016 4 Explorer and I liked it. And took it when I get at home couple months later. It's been going into the shop to be fixed. And I'm still trying to get it fixed. Haven't had the chance to have the pleasure Driving it It's a nice truck and when it's not in the shop. I. Enjoy it. Resolution Sought I would like to have my money back a new car because of the money that I put into this car to try to enjoy the pleasure of driving it I gave them a nice car so why couldn't I Get a nice Truck. That they gave me.

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