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Jordan Jr Enterprises LLC complaints

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5994 Valentino Way
Lakeland, FL 33812 | Get Directions

(844) 771-1739

http://www.order-jordanjrstore...

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Total Amount in Dispute:
$200.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Jordan Jr Enterprises LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Jordan Jr Enterprises LLC

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1/18/2022

RESPONSE: Complaint was not answered Amount in Dispute: $200.00 Amount Settled: $0.00

Customer Complaint

12/20/2021

Bought a jar of skin cream via the internet for $6.00 from Jordan Jr. Health. Tried it. Did not do what i expected. Would not reorder this product. Next month they ship another jar. Next month another and next month another. All, all were returned to their return goods dept. Their shipping address was on the box. I sent a letter requesting "do not ship-product does not work for me". No response but they were billing me for about $90.00. My last discover statement has blown to over $250.00. Please note i never ordered another jar after the purchase of $6.00. Discover card has been on the case, but I need more support. This is not a company you want to do business with. This is my point of view. About myself. I'm over 90, college grad, did Korean service have good credit rating. Reason for the skin cream. I'm a diabetic. Thank you for your response. Resolution Sought No refund just eliminate the charges. I returned every thing they sent me except the original jar that I bought for $6.00.

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