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Jose Cardona complaints

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172 Oregon Street
Gridley, CA 95948 | Get Directions

(530) 329-5250

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Total Amount in Dispute:
$14,000.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Jose Cardona closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Jose Cardona

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11/7/2024

RESPONSE: Complaint was not answered Amount in Dispute: $14,000.00 Amount Settled: $0.00

Customer Complaint

10/14/2024

He said he was a professional cabinet guy and he has a license but when I checked it said he didn't have a license. His work is very cheap. He steals his materials from Home Depot he has a background of stealing and switching tags from what his background check said and has been arrested for it in the past. He works out of his house and his garage which I think is it legal due to the smell of the chemicals, he takes forever on his work and it's never done right the first time. Resolution Sought I would like him to get a license or stop thinking he is above the law and doesn't need a license. He thinks he will never get caught.

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