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JRK Property Holdings, Inc. complaints

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11766 Wilshire Blvd. Suite 1500
Los Angeles, CA 90025 | Get Directions

(310) 268-8344

https://jrk.com/

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Total Amount in Dispute:
$98,609.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

45 complaints against JRK Property Holdings, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
45	Unanswered

45 complaints against JRK Property Holdings, Inc.

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10/14/2025

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

9/18/2025

the recent written denial issued by the associated merchant "Orlando Breeze DB" regarding their claim, the following issues remain unresolved and are of significant concern: • Misleading Sales Representations: Sales agents Jose Delgado and Kathryn Andrijiszyn marketed the timeshare as an investment, a legacy for their children, and a hedge against rising hotel prices. These claims were materially false and induced the purchasers to enter the contract under deceptive pretenses, in violation of Section 5 of the FTC Act. • H i g h - P r e s s u r e , P r o l o n g e d P r e s e n t a t i o n : The couple was told to expect a two-hour presentation, which instead extended to over five hours. The drawn-out, high-pressure tactics left them mentally fatigued, impairing their ability to make an informed decision. • Delayed Access to Membership Platform: The contract was signed April 26, 2025, but access to the membership website was not provided until May 17, 2025. This delay materially impeded their ability to review the benefits and restrictions, causing them to miss a rescission deadline that was never properly disclosed. • Refusal to Honor Cancellation Attempts: Attempts to cancel on May 18 (by mail), May 19 (by email), and May 20 (by phone) were all rejected, despite the contract being procured under deceptive inducement. The denial notice from Orlando Breeze DB further demonstrates the seller's continued refusal to acknowledge or remedy the underlying misrepresen Resolution Sought Cancel timeshare and refund deposit plus monthly payments made and any other fees paid

6/24/2024

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

5/29/2024

My complaint is the customer service at the front desk. Dwight was very rude and not polite with me or my family members. First we got the wrong rooms and was not supply with keys to reentering the building. He knows this bit still allow my sister to stand outside and question about a key that she did not gave because of the room mixup. He was very abrupt and should be removed because he is suppose to give great Customer service. It's was not our fault that we didn't get the rooms we requested. Resolution Sought Teach to be more respectable to customers.

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