JustAnswer LLC Reviews

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Customer Reviews

Showing 12 recent reviews for JustAnswer LLC

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Sandy T.

Posted on 1/7/2026

Could be a good service but very dishonest

We called for advice from a veterinarian. The fee was $5.00. Next I get a $45 charge on my credit card. Next month, I get ANOTHER $45 charge. I "subscribed" without knowing it! Have cut off the so-called subscription and will dispute charges on my credit card!

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Kayla J.

Business responded on 1/17/2026

Hello Sandy, Thank you for reaching out to us. We're determined to address your concerns. Can you kindly reach out to my team via the contact information provided? We're here to assist and make things right for you. Regards, Bella JustAnswer Customer Care [email protected] or 1-800-808-0643

Mauricio B.

Posted on 7/11/2025

This company NEEDS TO BE STOPPED

After getting the 5 dollar answer, like many others here, I was surprised to be charged not once, but TWICE in the amount of 55 dollars. After complaining to them and being clear I wanted my account CLOSED, they reimbursed, but guess what? After 2 months, they CHARGED 55 dollars AGAIN AND WITHOUT MY CONSENT! See you in court, guys ??

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Kayla J.

Business responded on 7/11/2025

Hello Mauricio, We'd love to get this sorted out for you. Please contact us directly using the info in my signature so we can find your account and assist you. Best, Julie, JustAnswer Customer Care [email protected] or 800-941-1229

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