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Kaligna's Auto Brokers, LLC complaints

3880 Centerville Highway
Snellville, GA 30039
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(770) 674-0452

http://www.kalignasauto.com

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Total Amount in Dispute:
$4,188.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

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Complaint Closing Statistics

1 complaints against Kaligna's Auto Brokers, LLC closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
1 Refuse to adjust, relying on terms of agreement
0 Unanswered

1 complaints against Kaligna's Auto Brokers, LLC

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3/3/2024

RESPONSE: Refuse to adjust, relying on terms of agreement Amount in Dispute: $4,188.00 Amount Settled: $0.00

Customer Complaint

2/26/2024

On Friday, January 20, 2023, I applied for an auto loan to finance a 2014 Mercedes-Benz GL63 (VIN #4JGDF7EE7EA403726) via Kaligna's Auto Brokers, LLC (3880 Centerville Hwy, Snellville, GA 30030) with owners Kalahan Barrett and Rashanda Barrett (Wife). On January 21, 2023, I was approved for ($40,875.00) via IDA Advantage 360. I would be required to pay a ($12,000.00) down payment w/ monthly payment of ($1,054.24) – and the first payment would not be due on March 7, 2023. For the down payment I paid him $350 (1/27/23), $2,400 (1/30/23), $325 (2/02/23), $413 (2/14/23), $400 (2/15/23), $100 (2/15/23), $50 (2/21/23), $150 (2/21/23, On February 28, 2023, I was blocked in the back of the cul-de-sac by a Toots Mumbi and Kalahan Barrett. They both exited the vehicles with their hands on their firearms and I was carjacked, assaulted and snatched out of the car by Kalahan Barrett - who conducted and ILLEGAL repossession and BREACHED THE PEACE. I have repeatedly asked for my money back from Mr. Barrett and he has refused. I am disabled and have been taken advanced of by Mr. Barrett. Resolution Sought I would like my $4,188 .00 down payment back from Barrett and for him to be invested for unprofessional business and for his Used Car and Business License for revocation.

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Company Response

2/26/2024

To whom it may concern, My name is David W, and I am the Internet Sales Manager at Kaligna’s. I am reaching out to address a complaint recently filed by an individual named Abdul. It is our understanding that Abdul has presented a series of allegations against our establishment, which we believe to be unfounded and a continuation of previously exhibited patterns of behavior. First and foremost, Kaligna’s prides itself on conducting business with the utmost integrity, transparency, and respect for all parties involved. We strive to resolve any issues that may arise in a fair and just manner, ensuring that all parties are heard and any misunderstandings are promptly clarified. Regarding the complaint filed by Abdul, it is imperative to note that our past interactions with him have been marred by significant misrepresentations and fraudulent activities on his part. To recapitulate, Abdul’s vehicle was legally repossessed after he presented a fraudulent cashier’s check for $12,000 as part of a transaction with our establishment. This action was taken following thorough investigation and in accordance with the law. Moreover, Abdul’s conduct, including residing in the repossessed vehicle with a minor and providing numerous false statements, has been well documented and was part of our decision-making process. We have previously engaged in extensive communications with Abdul to resolve these issues, offering him multiple opportunities to rectify the situation and engage in productive discourse. Unfortunately, these efforts were met with further deceptive practices and attempts to malign our establishment’s reputation. In light of this, we respectfully request that the Business Consumer Alliance consider the context and history of our interactions with Abdul. We are fully prepared to provide all necessary documentation, including correspondence, legal documents, and any other evidence that may assist in your investigation of this complaint. We are committed to cooperating fully with your inquiry and are confident that a thorough review of the facts will corroborate our position. Our goal is to ensure that justice is served and that our business’s integrity remains intact. Thank you for your attention to this matter. Please do not hesitate to contact me directly should you require any further information or clarification. Sincerely, David W.

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Customer Rebuttal

2/27/2024

Good evening, that “MINOR” (who was 17 years-old & was a MENTEE who was homeless) which is irrelevant to the fact that the owner Mr. Barrett did not provide a NOTICE of REPOSSESSION, I did not provide a fraudulent cashier’s check - is was a VALID COMPANY CHECK from a business that I owned. Furthermore, I replaced that check via multiple payments. Mr. Kalahan BREACHED the PEACE, committed Simple Battery & Criminal Trespass, I never got a 10-DAY NOTICE OF RIGHT TO REDEEM for the vehicle - preventing me from retrieving the vehicle, nor my personal property. I have payment receipts, video & text message evidence to substantiate all of the aforementioned factors. The Dealership has NOT being in communication with me and has in fact sent me threatening texts and refusing to refund me my downpayment. The DeKalb Police will be applying for 2 warrants against Mr. Kallahan’s arrest for Simple Battery and Criminal Trespass (for the damage to my clothing) during the assault. I even assisted the Dealership in obtaining funding for construction upgrades on the grounds of their facility. There are SEVERAL complaints on Google pertaining to their UNFAVORABLE business practices

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Company Final Response

2/29/2024

Mr. Chestnut, Recent investigations, including those by Gwinnett and DeKalb PDs, have uncovered fraudulent activities involving our company's funds and your manipulation of financial transactions. Your use of fraudulent checks, attempts at fake wire transfers with incorrect routing numbers, and the inconsistency in the amounts you claim we owe you, have been thoroughly documented. The damage to our property, exceeding $8500, alongside your changing demands, highlight a pattern of deception and extortion. Your actions have not only resulted in significant financial loss and reputational damage to our company but also crossed legal boundaries, meriting serious legal consequences. The fluctuating amounts you allege we owe, coupled with your attempts to tarnish our reputation, indicate a deliberate intent to defraud and malign. We have been patient and sought resolution, but your continued fabrications and unlawful actions leave us no choice but to escalate matters legally. This letter serves as final notice: cease all fraudulent activities and defamation immediately. We will not hesitate to pursue all legal avenues to protect our interests, hold you accountable, and seek restitutio

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