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12621 West Bell Road
Surprise, AZ 85378 | Get Directions

(623) 977-4214

http://www.kfc.com/az/surprise...

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Jose V O.

Posted on 6/1/2021

Fire him and let him know this is not acceptable to treat any one in this disturbing way

On 05/27/2021. 7:38 pm drive tru employee had my family and i wait to order for over 10min and i respectfully asked " what was the reason for this long wait? His response was ( now your going to wait even longer until no cars are at the pick up window. This is extremely frustrated and stressful situation and he afterwards tells me to keep going and i couldn't order any more? Very unacceptable behavior from that kid who was taking drive tru orders. He also said he was calling police. I've been a loyal kfc customer for 20 plus years now and not once have i been treated in this disrespectful way. I went home due to my children been scared and i didn't enjoy a family dinner as we anticipated. OF COURSE my appreciations extend to you for your time and concerns. Thank you. RESPECTFULLY

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