Find a reputable business?

Complaints and Resolutions

Kickstarter, PBC complaints

Read Complaints File Complaint View Full Report

58 Kent Street
Brooklyn , NY 11222 | Get Directions

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$710.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Kickstarter, PBC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Kickstarter, PBC

Sort by

11/17/2025

RESPONSE: Complaint was not answered Amount in Dispute: $710.00 Amount Settled: $0.00

Customer Complaint

10/22/2025

This company is not following kick starter guidelines. There has been little to zero follow through on rewards and other items. They have sent out some but not all games and or expansions. They have removed their own company website multiple times. They have removed and deleted all YouTube videos about this project. Instagram page has been deleted or inactive. Facebook page is promoting their products on different forums and website my mini factory as well as only games. These two companies are sister companies working together with knight models. Thousands of dollars taken from backers. Zero refunds and consequences. No updates, missed deadlines. No response to emai Resolution Sought Knight models needs to be banned from working with kick starter. Kick starter needs to start giving out refunds and or forcing knight models to follow through with reward pledges.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile