Kimkins complaints

Complaint Experience

N/A

BCA's Summary and Analysis:

Complainants allege that they purchased the lifetime membership based on claims by the company's owner that she had lost weight and kept the weight off by using the plan. Customers complain that through various internet sites, they found the infomation concerning Kimmer's weightloss to be false, and lost confidence in the diet plan. Some complain the company fails to provide on line support as advertised, or complain that the company's owner has no medical or other educational background that would qualify her to promote the diet plan. Still other complainants report that company administrators are used as shills in testimonials, and that professional models are used for after pictures. Other customers’ express health risks and concerns,’ alleging the diet plan promotes the use of laxatives, and anorexia. Many complainants reportedly experienced health problems as a result of using the plan. Most complainants requested refunds. A few customers report that after complaining, they were denied access to the company's website.

The company responds to a few complaints by advising they had fulfilled their obligation to the customers. Allegations of health risks were not addressed.

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