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Kings Auto Sales LLC complaints

2301 Hendersonville Road
Arden, NC 28704
| Get Directions

(828) 651-5464

http://www.kingsautosalesnc.co...

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Total Amount in Dispute:
$14,000.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that while the company did respond to the one complaint brought to the company’s attention, the response did not address the complainant’s allegations.

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Complaint Closing Statistics

1 complaints against Kings Auto Sales LLC closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
1 Refuse to adjust, relying on terms of agreement
0 Unanswered

1 complaints against Kings Auto Sales LLC

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8/2/2021

RESPONSE: Refuse to adjust, relying on terms of agreement Amount in Dispute: $14,000.00 Amount Settled: $0.00

Customer Complaint

6/22/2021

I bought a lemon from Kings Auto Sales. My car had a warranty that should've covered my drive shaft being busted, my control arm, my ball joints, and my shocks being busted. They kept my car for over a week and didn't fix anything except the drive shaft. I had to pay for that out of pocket 369.40 dollars. I also had to pay for my control arm and ball joint to be replaced, and an alignment, and now having to pay for my shocks to get repaired 654.00 dollars. Im in total right at 2000 spent on fixing parts on my car that multiple Mechanics said should've never been something that I had to fix only having the car 6 months now. They will not work with me nor take the car back to trade it or anything until the full amount is paid off. I don't want the car I have two children and to not know they sold me a death trap is crazy. Their mechanics even went as far as to say my car is good to drive on with a busted shock. Which you can not drive with a busted shock it is unsafe, and I didn't know that until I had my car look at by a professional instead of their mechanic. Multiple Mechanics in Asheville also told me that they pay someone extra to pass their cars for inspection to sell which disgusted me. They're crooks just out here to get people's money. Resolution Sought I don't want this car because they will not make it right. I just want my money back so I can buy a vehicle that is actually safe for myself and my 1 and 2-year-old to ride in. I put 3000 down on a car and pay 440 a month for a death trap.

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Company Response

7/16/2021

Any questions you can direct to my attorney. Mark Pinkston & the Van Winkle law firm. mpinkston@vwlawfirm.com

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