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King's Property Maintenance LLC complaints

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2979 North 59th Street
Milwaukee , WI 53210-1507 | Get Directions

(414) 219-0161

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against King's Property Maintenance LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against King's Property Maintenance LLC

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7/25/2021

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

6/29/2021

I met Mr. King around The 1st wk of May. I saw his fence, he told me he did it and had his own company. He came a few weeks later and measured. He had me buy the Materials. The day he was to start the demo, he flipped the script on me and he didn't come prepared to start. He was arrogant and on the defense. He ask me questions that I felt like he was the contractor and what was his resources! He told me he would be back in a hour or two it was already after one cause he hadn't eaten and he had to finish another job. (But he was to start on my project, he came about 12:50 pm.) Then he said no I can call him after I discuss things over with my son. I called him one hour later and have not heard back from him. Now I have Materials that I will have to ship back which I paid $79 for shipping and I will have to rent a trailer or small truck to get them back to the store. I am very disappointed I feel like Mr. King was not very professional and was not a man of integrity, nor had the decency to call me back. Resolution Sought Mr. King had me order the Materials that he would need to put my fence up. I feel he should pay me for shipping , plus the cost of the returning of the Materials. I can't use them because who I am going to go with now brings their own fencing materials.

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