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Klinio complaints

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16192 Coastal Highway
Lewes, DE 19958 | Get Directions

http://www.klinio.com

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Total Amount in Dispute:
$134.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

2 complaints against Klinio closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
2	Unanswered

2 complaints against Klinio

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11/6/2025

RESPONSE: Complaint was not answered Amount in Dispute: $88.00 Amount Settled: $0.00

Customer Complaint

10/13/2025

This company has charged my card twice in 4 days. I've never heard of them, never used them, they have a lot of scams going on and charging accounts according to google. There is no way to contact them to speak to customer service. They somehow hack into your info if you click on their website which I never heard of Klinio til I got my first charge on Monday and when I looked them up, now I have another charge for $43.99 on my account so this is the second credit card I had to get in 4 days. This business is a scam and needs to be shut down. Resolution Sought shut down and stop hacking into peoples accounts

8/8/2023

RESPONSE: Complaint was not answered Amount in Dispute: $45.99 Amount Settled: $0.00

Customer Complaint

7/13/2023

Charged 45.99 for 6 months without approval. Refused to refund even though product doesn't work and appnwas deleted Resolution Sought Refund my money!

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