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Kostopoulos Bankruptcy Law complaints

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31201 Chicago Road S Suite C-102
Warren, MI 48093 | Get Directions

(877) 705-1326

http://www.thebankruptcylawfir...

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Total Amount in Dispute:
$450.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Kostopoulos Bankruptcy Law closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Kostopoulos Bankruptcy Law

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6/4/2024

RESPONSE: Complaint was not answered Amount in Dispute: $450.00 Amount Settled: $0.00

Customer Complaint

5/9/2024

They charged me 450.00 for a mistake on their end & told me for the misunderstanding they would take a 100$ off which put the balance at 350.00 just to turn around and act as if we never had that conversation & documents as proof, they told me more fees were charged to me i asked how & can you show me how he explained this is the balance not willing to show me where more fees keep coming from. Resolution Sought Acknowledge the agreement and stop trying to scam people.

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