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Kris Krohn complaints

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1440 North Moon River Drive
Provo, UT 84604 | Get Directions

(801) 691-0375

https://www.kriskrohn.com/home...

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Total Amount in Dispute:
$997.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Kris Krohn closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Kris Krohn

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7/25/2022

RESPONSE: Complaint was not answered Amount in Dispute: $997.00 Amount Settled: $0.00

Customer Complaint

6/29/2022

July 1, 2021, I purchased what I thought was a legitimate business opportunity program from the KRISKROHN.COM online. After further research, I found out it was a SCAM and that this type of business is illegal in my state. I emailed and called the company within the three day cancellation period and requested my money back. They gave me the run around and refused to refund my money. I reported them to my credit card company and they lied, saying that I had received all their materials and took the course. Which was completely untrue. I never received anything. KRISKROHNCOM also sold my information to a bunch of other companies who began calling and harassing me non stop to try and sell me life insurance , financial investments and many other scam type offers. I would really appreciate your assistance . Resolution Sought I want a full refund to my credit card.

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