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Kyncare complaints

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14160 Horseshoe
Conroe, TX 77384 | Get Directions

http://www.kyncare.com

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Total Amount in Dispute:
$160.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

2 complaints against Kyncare closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
2	Unanswered

2 complaints against Kyncare

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3/11/2025

RESPONSE: Complaint was not answered Amount in Dispute: $80.00 Amount Settled: $0.00

Customer Complaint

2/12/2025

KynCare is a cake body butter business on TikTok ran by Kyndall Sands El Debarges' daughter I ordered from her site November 12, 2024 I received an email confirming my order and that was it I've emailed her I've inboxed her and no response she then posts that her and her family moved to Thailand and her business page is no longer with customers left out of product and a refund Resolution Sought I want her to refund my money it's been three months and I still don't have my money or the product. My next step is looking into how I can sue her

10/14/2024

RESPONSE: Complaint was not answered Amount in Dispute: $80.00 Amount Settled: $0.00

Customer Complaint

9/18/2024

She is a fraud/scam! She removes your posts on Instagram when you start asking where is my order. She has deleted many people posts. If you get lucky enough and receive an order albeit 2 months later I'm sure you'll never order again. She overcharges and has BLOCKED ME on Instagram because I want to know where the product is! It should never take two months to ship out!! She owes me $60 that I'm sure I'll never see! She had customer service and is a terrible woman. She has no heart!!!! ???? Resolution Sought Shut down.

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