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L. Scott Petroff Attorney at Law LLC. complaints

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8 North Court Street, Suite 307
Athens , OH 45701 | Get Directions

(740) 593-5591

http://www.scottpetrofflaw.com

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Total Amount in Dispute:
$1.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against L. Scott Petroff Attorney at Law LLC. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against L. Scott Petroff Attorney at Law LLC.

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12/28/2023

RESPONSE: Complaint was not answered Amount in Dispute: $1.00 Amount Settled: $0.00

Customer Complaint

12/4/2023

I'm sorry I just cannot recommend this attorney, he comes on strong, but he's honestly just full of himself. He files, briefs and arguments without your approval with inaccurate information in them. These documents become public records. If you question him at all, he acts like a teenage girl getting dumped. He tells you how hard he's worked for you and then he's not gonna put up with this. He threatens to quit right before hearings. He send you emails saying that if you don't take a deal he's going to withdraw or that if you call or email him one more time he's going to withdraw from your case. He makes it absolutely impossible for you to make clear decisions. He will not research your questions. He will answer them off the top of his head right or wrong. But he will leave you going into court with unanswered questions, therefore not being able to make an informed decision. He thinks he is the smartest person in the room, and that's dangerous because he's not open to learning anything new. Now that he is no longer my attorney, I am requesting records from him, and he is not answering. he is not complying with my request to obtain my personal information regarding cases that he has worked for me. Please check the review reviews on all platforms and consider your future before hiring this lawyer. This review stands as long as he's acting like a child at the expense of his client, me. Resolution Sought Contact me and have an honest conversation without acting like a teenager. Provide me all the documentation. I need to resolve my cases in my favor without doing damage to his client in a timely fashion.

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