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Lakefront Village, LLC complaints

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4232 Ridge Road, Suite 104
Heath, TX 75032-5840 | Get Directions

(903) 519-4700

https://lakefront-village-mobi...

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Total Amount in Dispute:
$250.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Lakefront Village, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Lakefront Village, LLC

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2/5/2024

RESPONSE: Complaint was not answered Amount in Dispute: $250.00 Amount Settled: $0.00

Customer Complaint

11/7/2023

They said I owed them 450 a month plus other utilities so I had an RV and was paying over 900 a month to just stay on the lot. The manager bitched about my grill.my kids playing on our small section and even when the kids play with the neighbors kids. The manager is ver6 rude and now is saying she is trying to find a reason to keep my security deposit which shall be deposited back as stated in Texas code. She needs to be removed and replaced bc she's crooked and also takes advantage of people who don't speak English. Resolution Sought To get my promised deposit back and to have my friends who cemt make a complaint due to not speaking English to get what they deserve instead of being over charged bc that's racist to me.

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