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Lando Resorts Corporation complaints

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2626 East Oakland Park Blvd, 2nd floor
Fort Lauderdale, FL 33309 | Get Directions

(954) 563-2444

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Total Amount in Dispute:
$11,424.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Lando Resorts Corporation closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Lando Resorts Corporation

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9/7/2022

RESPONSE: Complaint was not answered Amount in Dispute: $11,424.00 Amount Settled: $0.00

Customer Complaint

8/12/2022

Me and my wife came to a hotel for a vacation and was told it would be free breakfast we went to receive a free breakfast then was lied about a timeshare was told. We can sell at anytime and was told once I pay the down payment we can start using the timeshare then was told we didn't have to pay taxes for two years everything the seller told us was completely lies never even got to use the timeshare put in roughly 3k and now we have to pay 11k in order to sell Resolution Sought Refund and cancel timeshare for all the lies the seller told us

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