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10570 Foothill Blvd Suite 110
Rancho Cucamonga , CA 91730
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(909) 476-0500

http://www.salonvision.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

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Complaint Closing Statistics

1 complaints against Lavish Salon closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

1 complaints against Lavish Salon

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8/4/2022

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

7/11/2022

I was trying to get appointment with ahi this name Sal hair stylist in the salon cause he is good in hair suddenly I found cancellation and I was really happy I went their I told him I want all my hair layer he ask me if I have picture I said no, then he said underlying I feel it's stupid to cut all ur hair layer it will look stupid while he touching my hair I felt really bad didn't know what to say so I smile then there is agile I like her hair cut then can I see this girl cut he said the white young girl I said yes he call her then I said I want the same cut then she said u have too much hair that's a lot of work I have to blue dry ur hair every day and then. U curl I was surprised from his attitude I felt like he don't want to do my hair then I told him my hair is curly then he start touch my hair he said ur hair not curly then he said that I can't do the girl hair cut he said she is white I said and what's that have to do with anything then he said I have to do ur hair everyday then I said I do my hair everyday I felt bad insulting healthful toward me and races and the way he touch my hair he is really heatgul I wanted in my mind to tell him not to touch my hair but I was impressing I wanted to be out of this place am shy and I don't know how to deal with this person he is full of heatgul and races toward people he should say that he don't want to cut my hair it's not enough to be good hair stylist u have to treat people good I don't chops who I'm. Resolution Sought He should know this person Sal his name that he can talk to people like this if u don't want to cut my hair he should say it. He don't need to be mean heatgul and races, I felt so bad I didn't want him to touch my hair the way he talk his attitude when I told him I want like this lady cut and then he answer me she is white what being white or darker skin have with the cut is cut by Color now and he say to me stupid that I want to cut all my hair layer who talk

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