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Law Offices of Robert S. Gitmeid & Associates, PLLC complaints

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11 Broadway, Suite 960
New York, NY 10004 | Get Directions

(866) 707-4595

http://www.gitmeidlaw.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Law Offices of Robert S. Gitmeid & Associates, PLLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Law Offices of Robert S. Gitmeid & Associates, PLLC

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6/13/2022

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

5/18/2022

In January of 2019 I enrolled in a program to get out of debt. There was a total of 8 creditors. Every paycheck 210 .00 was taken. 7 creditors have been paid off. One creditor remains. The amount owed to this creditor is 1,239.00. My account with them has 3495.44 dollars. I don't know why this isn't being settled. I have spoken with 3 different"councillors" they won't give a straight answer. They keep taking my money every paycheck!! They have a schedule that is months away to keep taking my money!!! They should pay off the creditor and give me a refund on the remaining funds. Please help/advice. Thanks. Resolution Sought Give me what is left of funds after settling with last creditor. Take no more money from my bank account.

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