Find a reputable business?

Complaints and Resolutions

Le Beauty Nail & Spa complaints

Read Complaints File Complaint View Full Report

1012 Southern Blvd
Bronx, NY 10459 | Get Directions

(917) 792-6245

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Le Beauty Nail & Spa closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Le Beauty Nail & Spa

Sort by

5/31/2022

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

5/5/2022

I went to this location with my husband today and the service was unacceptable! I wanted a filling and my husband wanted a manicure. One of the ladies sat me in one seat and my husband in another seat, the nail tech he had was very professional. However the nail tech I was assigned to I was told would be right back but after sitting at an empty table for more than 15 min. I realized went to lunch so I'm not sure why I was seated at her table. I got up and returned to the seating/waiting area only for the girl to return to her desk and do the following play by play: tidy up her desk, check her phone for a good 3-4 mins, a man came in selling fruit so the proceeded to get up and look for what he had, returned to her seat and check her phone again. I walked up to my husband who was already half way done with his manicure and said I'm going to wait in my car (because I'm classy and refuse to act out). ONLY THEN DID THIS GIRL DECIDE TO SERVICE ME at which point I refused the service because it was rude and unprofessional how the service was being conducted by her. My husband later informed me that he told the woman who sat me in this girl's table stated "she was going to lunch" which baffled me because why would you sit someone at a table to be serviced if your employee is going to lunch doesn't make a lick of sense to me then stated "usually they ask their customers to make an appointment"... again doesn't make sense cause when we walked in she asked what service did we want. Resolution Sought An apology for the unprofessional service they provided.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile