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Leffew Dirt Working Services complaints

2121 Buffalo Trail
Morristown, TN 37814
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(423) 312-7871

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Total Amount in Dispute:
$2,600.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

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Complaint Closing Statistics

1 complaints against Leffew Dirt Working Services closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
1 Refuse to adjust, relying on terms of agreement
0 Unanswered

1 complaints against Leffew Dirt Working Services

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12/14/2022

RESPONSE: Refuse to adjust, relying on terms of agreement Amount in Dispute: $2,600.00 Amount Settled: $0.00

Customer Complaint

10/25/2022

I showed him where the septic tank was and the well and the septic hookup for the home. I paid him 2600.00 to clear off the land. He left before finishing the job. When I got there at the job site he had left taking his equipment with him that's when I noticed he had ran over the septic tank crushing it in with the loader or caterpillar. I also saw where he damaged the well and bulldozed my sewer hookup and trees I had marked down. The highway markers he also bulldozed down and has pushed big stumps next to the Rd. where the state water lines are. I got on the phone with him immediately and told him what he had done. He kept saying he will fix the septic tank but never has and now will not answer me and ignore my calls and text messages. I want him to have the septic pumped and fixed back like it was and remove those tree stumps he has pushed next to the Rd before the state gets on me about them. The Rd. markers I don't know about and he needs to fix the pipe that runs to the septic tank that he messed up. The well he bulldozed over I don't know what can be done about him fixing it. Also the logs he left laying that he had started burning needs to be finished. There's a lot of damage here he has done to my property and I want him to fix what he damaged and complete the job he started that I paid him to do. Resolution Sought Either a refund of 2600.00 or him to fix my septic tank, the septic hookup pipe, and remove those stumps at the rd he pushed there and the rest of the brush and logs burnt that he started and the Rd. markers put back in place if required.

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Company Response

11/28/2022

We met he said the septic was other side of lot he was there and seen the septic broke we didn't run off on him it was not marked and we was working for him by the hr and I done a half day for free. He cut a bunch of trees and wanted me to clean up a mess he had I worked there a half day for free 1200.00 worth there was no marking on the septic I was working by the hr for him his brother in law has all kinds of equipment and refuses to help him for the way he does people

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Customer Rebuttal

11/29/2022

He is just saying whatever he can to get out of it. This company saying has a bad reputation I wish I would have seen that before I hired him. Company refused to come out and fix septic or do anything to help

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Company Final Response

12/13/2022

Company states; He cut a tree and it fell onto the neighbors property and his cows got out a 80 year old man he wouldn't even help him fix his fence, told him it was his problem. I have been in business for 15 years never a complaint this guy is wanting something for nothing. I was working by he said he had 2600$. I stopped when we got to that point.

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