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LendingPoint LLC complaints

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1201 Roberts Blvd, Suite 200
Kennesaw, GA 30144 | Get Directions

(888) 969-0959

http://www.lendingpoint.com

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Total Amount in Dispute:
$845.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

2 complaints against LendingPoint LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
2	Unanswered

2 complaints against LendingPoint LLC

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11/30/2023

RESPONSE: Complaint was not answered Amount in Dispute: $645.00 Amount Settled: $0.00

Customer Complaint

11/6/2023

I applied for a loan and they deposited $645 into my checking account, I had an hour to send them the money back but it wouldn't work through Cash App. After getting calls all-day 11/3/2023. On 11/4/2023 I went to my bank to report it my checking account was closed and when I told them (Lending G Point) about it I had Grace on the phone and she connected me to the finance department and the guy threatened me about not sending them the money back. Resolution Sought I would like this business to be shut down or red flagged.

9/6/2022

RESPONSE: Complaint was not answered Amount in Dispute: $200.00 Amount Settled: $0.00

Customer Complaint

8/11/2022

I need a loan so I put my information on line and this company called me and said that I qualify for a $6,000 loan but in order for me to get it my credit score had to go up and in order for me I had to give him my username and password and they could make my credit score go up but I had to go give get them an eBay card and put $100 on it so I did that and then after I get that they told me I had to go to do another one and put $100 on it so I did that and they said then my $6,000 loan would go in my account well then they needed another $100 and I said no more now they owe me money and they won't pay me Resolution Sought I would like for them to pay me back my $200 plus some money for having to do all this stuff running and stress and stuff like that and still not getting anything

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