Find a reputable business?

Complaints and Resolutions

L'esprit Academy complaints

Read Complaints File Complaint View Full Report

26205 Greenfield Road
Southfield, MI 48076 | Get Directions

(734) 762-0200

http://www.lespritacademy.com

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against L'esprit Academy closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against L'esprit Academy

Sort by

3/28/2024

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

3/4/2024

Le'spirit is taking people money and still enrolling students with no instructor to instruct in Southfield. Students should not be trying to figure out what to do . It is one instructor who you can tell is stressed between trying to meditate with students fighting and teaching 7 classes on different levels it's not fair. Holly is the can be an instructor to fill in but does not and sits in the office or is worried so much about signs being placed around the building that she can't do nothing else. One instructor started with a class and she stayed for one week and said it is to disorganized. To me this is financial aid fraud and need to be reviewed. Students should receive a discount for this and or financial aid should not be disbursed because the contract is not be fulfilled by the school. Resolution Sought A new class should not start until instructors are in place and they need to be trained to a certain extent not just thrown in the fire. If no instructor they need to allow students to transfer without being penalized because this is a school issue not a student issue. They need to wash and fold laundry and have clean items to use at all times. Rooms should be sectioned off a little better for privacy. If individuals is fighting it is a policy and it need to be followed send them home

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile