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Levine Management Group, Inc. complaints

822 South Robertson Blvd Suite 200
Los Angeles, CA 90035
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(310) 358-3489

http://www.levinegroups.com

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Total Amount in Dispute:
$7,935.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

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Complaint Closing Statistics

1 complaints against Levine Management Group, Inc. closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
1 Refuse to adjust, relying on terms of agreement
0 Unanswered

1 complaints against Levine Management Group, Inc.

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2/14/2024

RESPONSE: Refuse to adjust, relying on terms of agreement Amount in Dispute: $7,935.00 Amount Settled: $0.00

Customer Complaint

1/8/2024

Levine management group took over management in August of 2023. It's now January in 2024. In that time they employed a desk clerk that harassed me, wouldn't accept work orders to fix anything in my apartment. Slammed the office door in my face every time I went to the office. Damaged my street bike to the point where she totaled it. then actually assaulted me the same week. And then told me they would rectify my bike just to do absolutely nothing and just Bullshit me. The work orders I've put in they always lose. Even HACLA has come and done a inspection report and said my unit was untenable. Resolution Sought Rectify my street bike and and fix all the issues in my apartment, get the squatter above me that's been harassing me out .

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Company Response

2/2/2024

Mr. Lopes claims of harassment by a Temporary Employee, not performing any work in his unit, damaging his motorcycle, being assaulted by the Temp employee, work orders not being completed and the Housing Authority calling his unit uninhabitable are not only false, but are being used as evidence in a Small Claims court case that Mr. Lopes is claiming damages in excess of $10,000. The harassment that Mr. Lopes speaks of was the Temp Employee asking Mr. Lopes to remove a motorcycle with expired registration tags from a common area walkway next to a fire sprinkler valve. Mr. Lopes had a verbal confrontation with this employee in the Manager's office which resulted in the Police being called. Mr. Lopes lied to the Police Officers and said the female Temp Employee hit him and had witnesses. The only witness to the confrontation was a Security Guard who told the Police that the Temp Employee did not assault Mr. Lopes, but Mr. Lopes did threaten to come back after her work hours were over. The Police left without arresting anyone or taking a report. Mr. Lopes claims that the Temp Employee damaged his motorcycle losing sight of the fact that he placed it in a walkway next to a fire sprinkler valve. Mr. Lopes is unable to provide any proof of the extent of the damage because he has never taken the motorcycle to get an estimate of repairs. Mr. Lopes can not provide proof of ownership of the motorcycle, does not possess a license to drive a motorcycle and the motorcycle has expired registration tags from October 2021. Mr. Lopes has a portable Section 8 voucher from the Housing Authority of the City of Los Angeles (HACLA) who pays a substantial portion of his rent. Mr. Lopes is obligated to pay his portion of the rent and keep his unit in good order. HACLA inspects their units on a periodic basis. Mr. Lopes has not paid his portion of rent ($52/month) in over 18 months and what he is referring to as harassment is the management company informing him that he is behind in paying his portion of the rent. Mr. Lopes claims that the management company does no work in his unit and that HACLA has deemed in uninhabitable are lies that Mr. Lopes is introducing in his small claims case. HACLA inspected Mr. Lopes unit in October 2023, November 2023 and December 2023. In the October 2023 inspection there were 10 items found by the Inspector that needed to be corrected. The management company completed the items, but Mr. Lopes did not allow the Inspector to inspect his unit in November 2023. In December 2023 when the re-inspection finally took place, the list of 10 items was reduced to 2 items, a loose kitchen faucet that had been fixed twice before and the management company not showing proof that the unit was treated for roaches. The reason proof can not be provided is that Mr. Lopes is not properly preparing his unit for treatment. Please note that on the October 2023 HACLA Inspection Report, the Inspector noted on the report that unit preparation is the responsibility of the tenant. It is clear that Mr. Lopes is intentionally misusing the kitchen faucet and refusing to have his unit treated for roaches to support his argument of his unit being uninhabitable. Mr. Lopes not only took the property management company to small claims court, but in a separate claim took the property owner to small claims court as well. It was a strategy he used to try and get double in damages. He also tried unsuccessfully to raise his damage claims from $2,500 to $10,000 each. It's not Mr. Lopes intentions to see these cases go to trial, instead he is trying to reach out of court settlements. Mr. Lopes harassed the management company for months trying to get an out of court settlement, then had the case dismissed so that he could file a new case in 2024. Mr. Lopes harassment towards the property management company is well documented with emails, phone calls, voicemail messages, etc. All of this will be introduced as evidence in our new small claims trial set for February 2024. Mr. Lopes is actually using this Business Consumer Alliance request for mediation as a form of harassment, just as he is doing with the small claims cases. Please note that the day he filed his complaint with BCA, he filed his new Small Claims case against LMG. Supporting documents were issued to BCA for their recoreds that substantiates our defense of Mr. Lopes claims. We do not wish to settle out of court with Mr. Lopes. Instead we are going to let the court decide this matter and settle Mr. Lopes complaints once and for all.

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