Find a reputable business?

Complaints and Resolutions

Liberty Battery & Auto Electric complaints

Read Complaints File Complaint View Full Report

15421 Atlantic Avenue
Compton, CA 90221 | Get Directions

(310) 537-2007

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$1,000.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Liberty Battery & Auto Electric closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Liberty Battery & Auto Electric

Sort by

9/4/2023

RESPONSE: Complaint was not answered Amount in Dispute: $1,000.00 Amount Settled: $0.00

Customer Complaint

8/9/2023

I took my truck there for what I thought was a minor fix!which come to find out needed a full tuneup,so I left it to be repaired!two have picked it up two days later for it to continue having the same issue it had when dropped off to be fixed!give them a call and was told to drop off so I did,kept for a other two days and came up with another amount for so called repairs to fix issue!I picked the truck up and to find it sill having same issue after being left for a week time frame and several 100 dollars have Receipts to show amount paid for both repairs and continuing to have same issue!I feel u wasn't lesd in the right direction and somewhat high priced for two repairs to receive vehicle in same shape it was before spending money on repairs Resolution Sought to be honest redund half my amount paid for work!and to fix the issue at hand!

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile