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Liclothina complaints

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415 Georgetown Avenue
San Mateo, CA 94402 | Get Directions

(475) 877-1011

http://www.liclothina.com

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Total Amount in Dispute:
$189.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

2 complaints against Liclothina closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
2	Unanswered

2 complaints against Liclothina

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9/14/2023

RESPONSE: Complaint was not answered Amount in Dispute: $89.00 Amount Settled: $0.00

Customer Complaint

8/21/2023

I ordered an above ground pool on 7/29/2023 and when I checked the tracking it said it was delivered to a P.O. Box in Wrightwood CA on 8/8/2023. Resolution Sought I want a refund.

8/21/2023

RESPONSE: Complaint was not answered Amount in Dispute: $100.00 Amount Settled: $0.00

Customer Complaint

7/26/2023

I ordered a electric scooter on the 6th of this month July . They said they send out in three working days. Which be the 11of July . I have emails from them but the number they have up is always busy . The tracking says Puerto Rico was delivered. I'm Portland Oregon. They know that to . An they list another scooter just like the one I ordered exactly same price same look .an to let them know scamming people can get there business shut down not tolerated Resolution Sought To follow through with my scooter I paid for that's all

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