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Lido Consignment Gallery Selling complaints

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2700 West Coast Highway 100
Newport Beach, CA 92663 | Get Directions

(949) 650-7793

http://www.showroomfinder.com/...

Monday-Friday from 10a.m. to 5:30p.m. except on Sunday, we are open 12-5pm.

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Lido Consignment Gallery Selling closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Lido Consignment Gallery Selling

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2/22/2026

RESPONSE: Complaint was not answered Amount in Dispute: Amount Settled: $0.00

Customer Complaint

1/27/2026

I left stuff for consignment there in August, I had called stating I wanted to pick up my belongings. They stated that one of my items had sold and that the payment was being processed, this was 12/14/25. As of today, 1/27/26, I still do not have a check. They stated they are moving in the email sent 12/17/25. I have attempted to call, email and no response. They are closed-stating they are relocating. I can not get a hold of anyone. The last email I received stated an email would be sent in January with new location and info, with plans to reopen mid January. I have not received any information or payment for my sold item. Resolution Sought Payment for sold item and return of my other items.

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