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Life Is Chic Boutique complaints

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2011 West Danforth Road - Box 126
Edmond, OK 73003 | Get Directions

http://www.lifeischic.com

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Total Amount in Dispute:
$255.00

Total Amount Settled:
$0.00

Complaint Experience

33%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to one complaint presented to them.

Although in some cases the company failed to respond to complaints.

Complaint Closing Statistics

3 complaints against Life Is Chic Boutique closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
1	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
2	Unanswered

3 complaints against Life Is Chic Boutique

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4/17/2024

RESPONSE: Complaint was not answered Amount in Dispute: $44.99 Amount Settled: $0.00

Customer Complaint

3/22/2024

I placed an order for the very first time. I received an email advising of the order number. I never received it. I attempted to reach out to the 2 different email addresses they have, sent FB message, sent IG message. Commented several times on their posts on FB and IG. No response. Resolution Sought I'd like them to ship my order and refund my money

1/23/2024

RESPONSE: Complaint was not answered Amount in Dispute: $150.00 Amount Settled: $0.00

Customer Complaint

12/28/2023

I returned an item with a signed receipt a mo th ago and have receive d no credit after multiple emails. I ordered a necklace and never received it in my order and have not been credited or received a necklace after multiple emails. They are a fraud. Resolution Sought Credit my account and fill the order for the necklace.

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