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Lil Fellers, LLC complaints

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4070 Cooper Creek Road
Woodlawn, TN 37191 | Get Directions

(931) 444-9029

https://lilfellers.com/

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Total Amount in Dispute:
$10,045.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Lil Fellers, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Lil Fellers, LLC

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4/28/2025

RESPONSE: Complaint was not answered Amount in Dispute: $10,045.00 Amount Settled: $0.00

Customer Complaint

4/2/2025

Hired them to do vinyl all new with wrap and installing 2 windows in which they installed the wrong size,cut the casing out of the window seals left it like that everytime it rains my rooms flood.Installed crocked jchannel wrong color vinyl ,sofit and corners,left a mess all old vinyl trash just left around my house it cost me 1700 too have it cleaned up,also caused damage to my bay window ripping off old vinyl and its caused my ceiling to leak and my roof was just put on,charged excesive prices on materials that we were charged for,as well as took the left over materials.Very unprofessional my project manager as well as myself have reached out since January of 25 and theyve yet to try and make needed repairs. Resolution Sought Pay for damages and corrected repairs asap as its causing more issues 38,000 bill for shot work,this company had a 17 year old boy and an old Hispanic guy working here for 1 month without proper tools,nor proper installers.They werent tied off and most days there was 1 person working .

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