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Lindy Property Management complaints

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309 York Road #211
Jenkintown, PA 19046 | Get Directions

(215) 886-8030

http://www.lindyproperty.com

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Total Amount in Dispute:
$299.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Closing Statistics

1 complaints against Lindy Property Management closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
1	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against Lindy Property Management

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2/13/2024

RESPONSE: Refuse to adjust, relying on terms of agreement Amount in Dispute: $299.00 Amount Settled: $0.00

Customer Complaint

10/27/2023

I lived in the meadowbrooks property for two years, I paid. 500:00 dollar deposit and upon moving out, I had a zero balance on every billing, the apartment was cleaned in excellent condition, I hired a company to clean, after 30 days I received a check for 201:00 dollars and no itemized statement for deductible items, I have called at a minimum of ten times and no resolution to my concerns, I was just turned over from one person to the other, there is no professionalism within this company at all, so the address of the meadow brook apartment Philadelphia pa Resolution Sought My desired outcome is to be reimbursed for my remaining deposit of 299:00 dollars.

Company Response

2/1/2024

The company sent the customer a letter to review his account that contains information about any refunds due to him or any outstanding balance on his account. Their records indicate that he has $500.00 on deposit. If he is due a refund he received it in that enclosed letter dated 10.9.23. If he has an outstanding balance his prompt remittance is appreciated. If payment is not received his account will be referred to their collection agency. If payment was already mailed, they thank you and ask to disregard the notice. The company provided an itemized list showing any oustanding balances and refund due.

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