Find a reputable business?

Complaints and Resolutions

LineWork Development and Construction, Inc. complaints

Read Complaints File Complaint View Full Report

2275 Huntington Drive # 796
San Marino, CA 91108 | Get Directions

(626) 594-5005

http://www.lineworkdevelopment...

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$43,278.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against LineWork Development and Construction, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against LineWork Development and Construction, Inc.

Sort by

3/8/2023

RESPONSE: Complaint was not answered Amount in Dispute: $43,278.00 Amount Settled: $0.00

Customer Complaint

2/10/2023

1) Line work development was hired to perform a remodel of our kitchen, guest bathroom and master bathroom. There were numerous issues that came up during the construction process. The final issue before termination of our relationship with Linework was poor tile installation in the guest bathroom shower. The tile work in the guest bathroom was performed by an unlicensed sub-contractor. Tile work on the shower wall in the guest bathroom was not installed flush, the tiles were jutting out at all angles. The floor tile was installed uneven, at an angle to the shower walls. We had multiple independent people evaluate the installation, including other tile installers and the tile supplier. They all agreed that the wall and floor tile needed to be completely removed and re-installed. Eric declined to do this work. He agreed to replace the tile material and demo the room, but walked off the job after the demo leaving a mess. 2) Line work development advised us that permits were not needed for this project and that he would work un-permitted. After Linework walked off the job and we started with a new contractor, we learned this was not the case and got all the required permits for the job. The city inspector found that the bathroom design and construction did not meet California code, the fan was installed to vent into the attic and the new electrical work was not performed to code. This required that we demo the entire project back to the studs, essentially starting over. Resolution Sought Given that Eric walked off the job, left a mess and all his work needed to be demo'ed and redone, I would like to recover the amount paid of $43,278.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile