Complaints for Linson International in Temple City, CA

P.O. Box 2176
Temple City, CA 91780 | Get Directions

(866) 443-8454

http://www.gift4kidz.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Most complainants allege non delivery, receipt of incorrect or defective products. Some complainants allege the products wheels fall off or motors do not work. Complainants also allege the company does not respond to consumer emails or phone messages seeking assistance.

The company responded to a few complaints by stating the product is on back order and will be shipped as soon as possible or by stating they have not received any product back from the customer and cannot issue a refund.

Complaint Closing Statistics

0 complaints against Linson International closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Linson International complaints