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Loan Scam complaints

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Total Amount in Dispute:
$208,278.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

44 complaints against Loan Scam closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
44	Unanswered

44 complaints against Loan Scam

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4/17/2024

RESPONSE: No response term assigned Amount in Dispute: $4,000.00 Amount Settled: $0.00

Customer Complaint

4/17/2024

i got an approval for loan which was never deposited due to credit issues but they wanted me to pay for but funds were never sent to my bank so i never received any money from them Resolution Sought flag this company as a scam

3/15/2024

RESPONSE: No response term assigned Amount in Dispute: $100.00 Amount Settled: $0.00

Customer Complaint

3/15/2024

This company is getting information from online loans and they call and tell you they can lend you the money and they get some information by telling you to verify your ssn, dob, address and they place you on hold , they pretend to run a credit check then they you your credit score is to low but they will help you get the loan and boost your credit score. I did give them my routing and account number and I asked what my credit score was and she(Amanda) stated it was below 650 and I realized it was a scam. She proceed to say she needed 100.00 and she would finance the loan. These people convince you they are legitimate because they are using the address of Speedy Cash at 10201 June Lake Road, in Dallas Texas. I called the number back and instead of Amanda answering the phone a man answered and I told him I would have him out of business by tonight. They didn't answer at first so I blocked my number and called back. . Resolution Sought To stop these petty thieves before they get to someone else. I didn't give any money but I did give account information. I am very pi**ed. Please help as soon as possible.

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