Complaints for M G K Associates: Foreclosure Negotiations in Paramount, CA

15317 Paramount Blvd #103-104
Paramount, CA 90723 | Get Directions

(562) 408-3682

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

A few complainants allege work is never completed, and banks are never contacted, and the company failed to abide by the three day cancellation period as required by law.

The company responds to complaints by stating services were completed in full, and the customer’s did not cancel within the three day cancellation period.

Complaint Closing Statistics

0 complaints against M G K Associates: Foreclosure Negotiations closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

M G K Associates: Foreclosure Negotiations complaints