Customer Complaint
7/14/2023
I had a car accident May 2nd, not my fault, my truck was sent to M works here in Columbus Ohio, I ask them if they were backed up and was told no, my Rental car was paid for by All state for 30 days, when it was at the 3 week mark, I noticed my truck had not been touched, I called a body shop and asked if they can do the work, this place said they would not release the truck, now we are at the 5 week mark, which is now around June 12th, they were approved for $13.500, which they received in a check, in the mean time I have been paying for a rental car ever since June 5th , I have now paid well over $2000 for rentals at a discount price and enterprise cut me a break and I paid for $616 for 2 more weeks on the 12th of July to get myself to the 26th of July, my dad died 2 days ago, I told them I don't have any extra money after I pay for the funeral to give more money after the 26th, I got no response, it's my understanding all my parts are in but won't nobody fix the truck, I don't want to start trouble, I don't want to go to jail, I just want my truck, they have been paid, and like I said, I asked if they were to booked up and they said no, I have it documented, all they do do is release my truck , but I was told I have to pay $95 a day for everyday it was there, with my dad just passing, the anger that it building, I just feel I going to end up in prison, a guy name Rick that works there he seems legit and wants to help but is powerles.
Resolution Sought
Talk to them and see if they are legit, I'm hearing from people they are a car dealership, not a true auto body shop
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