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Madison Avenue Entertainment Group complaints

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PO Box 1642
Buffalo, NY 14215 | Get Directions

(518) 400-0917

http://www.themaegmovement.com

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Total Amount in Dispute:
$2,650.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Madison Avenue Entertainment Group closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Madison Avenue Entertainment Group

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7/21/2021

RESPONSE: Complaint was not answered Amount in Dispute: $2,650.00 Amount Settled: $0.00

Customer Complaint

6/25/2021

EXPLANATION FOR DISPUTE 6.24.2021 - I contacted Paul from Madison Entertainment at 347-761-8531 after listening to a recording on 414-256-1331 for a driving & assistant job in the DC/VA/MD/PA areas. Paul informed me that I had to pay the membership fee of $1400 and then pay for my ticket entry into the events ($600+650) where I was supposed to assist the client, which would be refunded to me by the client as soon as I picked him up. My instructions were to go to The Four Seasons and wait in the lobby for the client Artie. I drove from Frederick, MD to DC on 6.25.2021. I arrived at the hotel at 9:30, parked my truck and waited in the front of the building for the client. By Noon the client had not come, and Paul was not answering his phone. I left at 12:30 after talking to the hotel staff. On my way home I requested the funds be refunded via Cash App. Once I made the request through Cash App Paul called me and verbally assaulted me. He has refused to refund my funds. Resolution Sought Refund

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