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Magic Renovations & Repairs LLC complaints

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PO Box 770730
New Orleans, LA 70177 | Get Directions

(504) 258-7871

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Total Amount in Dispute:
$3,000.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Magic Renovations & Repairs LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Magic Renovations & Repairs LLC

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8/2/2022

RESPONSE: Complaint was not answered Amount in Dispute: $3,000.00 Amount Settled: $0.00

Customer Complaint

7/6/2022

Paid Lathan Madison Feb 2022 to repair my roof and my shade which was destroyed in hurricane Ida the check was cashed and he never came back. And will not answer my calls, email and letter. I'm not the only person he ripped off. His number 504-258-7871, imadison1956@gmail.com, PO Box in New Orleans is 77070. And he left sheetrock paint brush and crown molding all in my front and back yard Resolution Sought I want my money back so that I can get someone else to finish the work he did not hurricane season again

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