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Maids Unlimited complaints

2265 Westwood Blvd Suite 521
Los Angeles, CA 90064
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(310) 839-9159

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Complainants allege general dissatisfaction with services. Some customers complain the company fails to show up on scheduled cleaning days without prior notification, or does not call to reschedule. Other complainants allege the cleaning personnel makes international calls on their phone lines, or that items are lost or stolen. Several customers complain the company fails to adequately perform cleaning services, and inadequate customer service when calling to report problems. The company responded to one complainant alleging international calls to Mexico totaling $243 were made by her cleaning technician, by reimbursing the complainant. All other complaints are unanswered.

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Complaint Closing Statistics

0 complaints against Maids Unlimited closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

0 complaints against Maids Unlimited

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