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Main Stream Auto Sales LLC complaints

6819 Cleveland Road
Wooster, OH 44691
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(330) 302-6015

http://www.mainstreamautosales...

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Total Amount in Dispute:
$860.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

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Complaint Closing Statistics

1 complaints against Main Stream Auto Sales LLC closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
1 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

1 complaints against Main Stream Auto Sales LLC

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2/22/2023

RESPONSE: Refusing to make an adjustment Amount in Dispute: $860.00 Amount Settled: $0.00

Customer Complaint

11/16/2022

I went there to buy a car there was a Chevy Malibu there they told me that there was anything wrong with it and then they said that it had a leak in the transmission I give them $800 he said we don't give deposits back and I said okay they had me come back with the car to fix it the guy that fixed it is not a transmission mechanic they couldn't get it back together so they called me and they told my daughter they told me that they would get they would give me a title refund of $800 they did that by the time I got it to the bank they canceled it his wife had called me from a different phone and cussed me told me I Blew Up The Grand and that they gave me to drive which was not running properly I don't think they checked it but that's here nor there on the canceled check it says title refund $800 well legally then I still own the car because they took the money back if I can I would like to explain on the phone my number is 330-749-9910 thank you very much my name is Vicky Gillespie I would also like to say that you cannot blow a car up on purpose and maybe if they check their cars a little better cars like that wouldn't blow up I'm not going to take the blame for a car that was not checked properly and I am not going to say his wife did not cuss me on another phone because she did and the things that she said to me was horrible in the money that I gave them my son gave me that money, so I could get a car a reliable car I don't want to cause no problems or anything. Resolution Sought I would like my 800 and 60 for bank fees.

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Company Response

2/10/2023

Customer failed to bring car back the next day to have leak fixed. She drove for several days till car had issues and barely moved. We are not interested in doing anything for the customer. Thank you.

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