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Maricopa Valley Painting complaints

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3507 East Fountain Street
Mesa, AZ 85213 | Get Directions

(602) 932-0858

https://maricopavalleypainting...

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Total Amount in Dispute:
$1,500.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Maricopa Valley Painting closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Maricopa Valley Painting

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2/19/2026

RESPONSE: Complaint was not answered Amount in Dispute: $1,500.00 Amount Settled: $0.00

Customer Complaint

1/26/2026

They painted our home never finished it ,Started on nov.17 2025 on Dec 30 I paid them for the job minus the security door that they painted and the screen they sprayed ,The door is a power coated door ,Paint will not stay on it ,We gave proof to them that the door will cost for a new one 1,480.00 and we had too hang our own coach lights up so we took off 80.00 for that , they refused to give us a paid in full receipt ,They dropped paint on thing that it won't come off ,first day painted home wrong color , they left 7 gal of white paint and 6 gal of dark trim paint , never used on house we have too hire a painter to fix our horrible nightmare , They just left . they sent 3 different. receipts all different amounts . Resolution Sought We would like a receipt that shows the job was paid in full . Sad that at our old age people try and take advantage of people .

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