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Martin Auto Parts complaints

3112 Hollywood Avenue
Shreveport, LA 71108-3618
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(318) 631-5092

https://martinautosalesllc.net...

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Total Amount in Dispute:
$2,000.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

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Complaint Closing Statistics

1 complaints against Martin Auto Parts closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
1 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

1 complaints against Martin Auto Parts

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7/21/2021

RESPONSE: Agreed to make an adjustment Amount in Dispute: $2,000.00 Amount Settled: $0.00

Customer Complaint

7/8/2021

I recently purchased a vehicle for Martin auto sales an have been having issue with it since I got it. And on top of that I'm paying a car note of 260 a month . Now the car won't even turn over. I have a mechanic look at it and my heads are blow on the car. I have been calling and calling asking if something can be done about the car and I haven't got an answer back from the owner yet. They are selling bad cars and that is not right to the people who work hard for their money and the things they purchase Resolution Sought I want my money back

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Company Response

7/8/2021

Mrs Lewis has been contacted and has been told to bring the car in so our mechanic can take a look at it. She has failed to show up with the car and has been taking it out of town instead of bringing car in. We can't go off what other mechanics say. Please bring car in as instructed and we will be glad to look at it. Thanks Martin Auto Sales LLC

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