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Maxx Male Labs complaints

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PO Box 6827
Scarborough, ME 04070 | Get Directions

(800) 962-9953

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Total Amount in Dispute:
$363.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

4 complaints against Maxx Male Labs closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
4	Unanswered

4 complaints against Maxx Male Labs

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5/28/2024

RESPONSE: Complaint was not answered Amount in Dispute: $199.96 Amount Settled: $0.00

Customer Complaint

5/2/2024

Have not received my product since I ordered it on 9 Feb 2024. You cashed my check #11102, bit have not send my product. I have called your company on 12 Feb, 28 March, 22 April, and 29 April 2024. First I was told that 8 will have my product in the beginning of April, have not received any product. This is like stealing from a customer. Resolution Sought Send me the product, 6 bottles of Vericil ED capsules. or my money back.

2/20/2024

RESPONSE: Complaint was not answered Amount in Dispute: $109.95 Amount Settled: $0.00

Customer Complaint

1/25/2024

Sent for male pills on 12-5-23 with a money order it is now 1-22-24 never received them. Tried to call them 1 800-207-0577 no answer places like this needs to be sued for big bucks and put out of business for lying to people and taking advance of them. Resolution Sought Either send what I ordered or refund my money.

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