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Meccariello Shoes complaints

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SILV.AN srl, Strada di vicinale San Pietro II
Airola, Italy, | Get Directions

(393) 476-001715

https://www.meccarielloshoes.i...

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Total Amount in Dispute:
$5,149.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Meccariello Shoes closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Meccariello Shoes

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11/28/2023

RESPONSE: Complaint was not answered Amount in Dispute: $5,148.87 Amount Settled: $0.00

Customer Complaint

11/2/2023

I order 7 pairs of shoes from meccariello shoes from his website last year september. What kind of shoes its pictures on his website but he is very sneaky, he gave me first 4 pairs of similar kind, I am complaining about the shoes what I order from his website picture then he took back one shoe. Still he owe me 4 pairs of shoes but he start playing game with me, until today he did not give all other shoes and after all he disappear no contact. July this 2023, I will contact with my credit card company, they said they have nothing to do because I pass 120 days. I am cheated 5148.87 dollars. I need your help. His full address silv.An srl strada vicinale ponte sanpietro 64 airola bn , 82011, italy phone number country code +39 347 600 1715. Resolution Sought I want refund my all money. He is very sneaky and cheat.

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