Find a reputable business?

Complaints and Resolutions

Melissa Shortino Body Transformation Systems complaints

Read Complaints File Complaint View Full Report

85 Wynte Brooke Drive
York, PA 17403 | Get Directions

(717) 588-2190

http://www.melissashortinobts....

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$1,800.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Melissa Shortino Body Transformation Systems closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Melissa Shortino Body Transformation Systems

Sort by

7/19/2022

RESPONSE: Complaint was not answered Amount in Dispute: $1,800.00 Amount Settled: $0.00

Customer Complaint

6/23/2022

She is advertising laser lipo however, that's not what she is doing. Laser lipo must be performed by a Dr, and it very precise. What she is selling as laser lipo is a velcro belt with a series of blocks that light up red on your skin. At best this is cavitation but a dr still needs to be there. I can buy the same machine they use for about $500 on amazon. And the vibration board you stand on afterwards. She is a hair stylist. I've told her this isn't working and she said it made sense it's not responding. How is that an answer? No one wears gloves either. Medical procedures always mean gloves are to be worn. I was pressured into buy a package for $1800.00. I was told it's the best way to buy sessions. So I have 9 sessions of this with 4 left to attend. They are not with the BBB. I feel violated, none of them are Dr's and they take pictures before and after on their phones. Resolution Sought I want all of my money refunded and I would also like them to stop advertising this as laser lipo.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile