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Merit Financial Trust complaints

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PO Box 204 #1 Wakpamni Lake Housing
Batesland, SD 57716 | Get Directions

(844) 688-5921

http://meritfinancialtrust.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Merit Financial Trust closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Merit Financial Trust

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1/22/2023

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

12/27/2022

Deceptive advertising and will do everything possible to block you from. paying early or paying off loan so they can continue to gouge you for interest for as long as possible, they are horribly deceptive and misleading with claiming they report to credit bureaus when in fact they do not. That this place is even allowed to do business is down right criminal. Resolution Sought Just want the word out there so other people don't get ensnared with these thieving crooks, I assume based on address they are sitting on a reservation and therefore outside any fair credit and. ending laws. The original amount was paid back plus a large amount of interest a settlement of this loan would be nice as they have put up multiple Road blocks preventing me from .paying the loan in full, all.so they can continue to gouge me for more interest. They are nothing but a scam.

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