Company Response
2/29/2024
Ms. Murry, I write to address your recent allegations concerning my service and your corresponding request for a refund. After a careful review of your file, and considering our various telephonic/text interactions, I must sadly inform you that your request for a refund has been summarily rejected and denied. Regrettably, your engagement with our services never progressed beyond the research level due to no retainer agreement because it took you nearly 7 months to provide your documents about your situation. You finally mailed it and assumed that we adduced arguments based off your allegations. Notably, an explained to you by Mr. Rocco and others that we have several address(s) and the one single address you frame as a "Scam" serves as our mailing address. We also explained to you initially, that during the pandemic we worked virtually and soon after I granted your request to meet with me. You cancelled it once again citing personal problems with your family. We had no agreement to call you, and your staggering number of arbitrary papers were of no use because your claim has already been denied and we were unable to relitigate a claim once it is final. We did additionally speak with you on other matters including bonds and criminal offense charges you asked us about. Because you don't get paperwork in the mail, you feel scammed. No paperwork or anything I work on is required to be sent to you. (see) (Matter of Sage Realty Corp. v Proskauer Rose Goetz & Mendelsohn LLP, 294 AD2d 190 [1st Dept 2002]) Other contributing factors to this unfortunate development include unexplained disappearances stretching over months on end. The burden was on you not us to contact you. We don't mail paperwork unless we have a final agreement specifically asking for this. Moreover, it comes as a jarring revelation that you failed to disclose significant details related to your Workman's Compensation case, which had previously been unequivocally denied by the Labor Department.(see) (Nordan v Blackwater Sec. Consulting, LLC (In re Blackwater Sec. Consulting, LLC), 460 F3d 576 [4th Cir 2006]) This crucial non-disclosure, however admitted after we had already promulgated potential relief, necessitated numerous needless and time-consuming correspondence on our end to secure this information. Everything cost money. When we conduct research, there is a fee. When we send or file papers for a client, we get charged. When a process server hand delivers documents, there is a fee. The office cost money. Paperwork cost money. Mailing cost money. Phone and internet cost money. Travel to and from hearings cost money. Software and technology, staff, and office locations cost money. We are at a loss with respect to your inquiry because of the time spent just researching your claim that fails. If you had a valid claim, we certainly would have billed you our expenses, but we never even had an agreement to do anything but "work on this for me and you explained your allegations.." As you requested. I read everything high and low, spending numerous hours of billable time on your potential claim that was never there and had already been denied. Notwithstanding your inability to present a valid case, and your lengthy delays in remitting research fees, appears that you maintain an expectation for my office to provide gratuitous services on your behalf. This request is untenable, as such services require upon a legally valid case and are strictly governed by the Work Product Doctrine, as laid out by the Rules. Given the fact that the service is a valuable profession, regulated by time and expertise, we hold steadfast in our refusal to spend endless amounts of time answering non-germane inquiries. It is furthermore unjust to lay unfounded claims that there were no court filings, especially when there holds no basis for a case. I suggest that any confusion on your part about the professional and ethical standards should be promptly clarified, to prevent further misunderstanding in the future. Especially for subsequent dealings, it would be of your best interest to understand that legal professionals work on a time basis and not the desired result you seek. In conclusion, due to the absence of a case and the reciprocal lack of filings on our end, the cessation of defamatory comments about my work is highly requested. If you would like to move forward with me, do not call me a scam or threaten me. I did nothing but help you when you asked for it. I also don't work for free.
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