Find a reputable business?

Complaints and Resolutions

Michael Anthony Auto Sales complaints

Read Complaints File Complaint View Full Report

306 Richmond Street #1832
Plainfield, NJ 07060-1832 | Get Directions

(908) 753-0994

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Closing Statistics

1 complaints against Michael Anthony Auto Sales closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
1	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against Michael Anthony Auto Sales

Sort by

10/18/2021

RESPONSE: Agreed to make an adjustment Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

10/1/2021

I've purchased this car from them and have had nothing but problems and the way they talk to their customers is very disgusting. the way they run their business is very unprofessional. I need someone to reach out to me ASAP about this matter Resolution Sought Give me a car that works that's drivable because this is very unfair I'm still paying on a car just for it to be a waste

Company Response

10/6/2021

Vehicle is drivable and customer has been using it since purchase. All repairs were made, except clock spring which was not available from the dealer some time. Clock spring is due by Friday then we will set up an appointment to install. Due to covid, Dealer inventory has been scarce. Thank you for your patience.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile