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Michael Graham Handyman Services complaints

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PO Box 888
Little Elm, TX 75068 | Get Directions

(214) 914-3136

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Total Amount in Dispute:
$5,800.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

2 complaints against Michael Graham Handyman Services closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
2	Unanswered

2 complaints against Michael Graham Handyman Services

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11/11/2025

RESPONSE: Complaint was not answered Amount in Dispute: $4,600.00 Amount Settled: $0.00

Customer Complaint

10/16/2025

Stole $4,600 as down payment for work and disappeared. Resolution Sought Give money back

12/16/2024

RESPONSE: Complaint was not answered Amount in Dispute: $1,200.00 Amount Settled: $0.00

Customer Complaint

11/20/2024

I was stupid and did not google this guy before he scammed me. I have been talking to him for over year on the phone . I decided to go with him and he wanted a deposit. I gave him 1200 and he never showed. I found all these post about people he has scammed. He is good talker don't trust him he is a liar, thief and scammer. Resolution Sought With all the complaints on Michael Graham Handyman services would like this guy prosecuted. He has done this so many times over the years and keeps getting away.

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