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Mid America Motorworks Inc complaints

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2700 North 3rd Street
Effingham, IL 62401 | Get Directions

(217) 540-4200

http://www.mamotorworks.com

Monday-Friday 7:00 a.m. - 6:00 p.m.
Saturday 8:00 a.m. - 5:00 p.m.
Sunday 9:00 a.m. - 6:00 p.m.

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Total Amount in Dispute:
$300.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Mid America Motorworks Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Mid America Motorworks Inc

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5/19/2024

RESPONSE: Complaint was not answered Amount in Dispute: $299.99 Amount Settled: $0.00

Customer Complaint

4/23/2024

I bought a break power booster on eBay on June 26 I received it on July 2nd installed it in my 1978 corvette and was defective and called,and said that the warranty was 6 months only, in the advertisement it doesn't say so. The ad is deceiving. Now they don't want to replace the defective part. Could you please handle this issue? Resolution Sought Replace the break power booster. This is what I have been asking for. Now they are giving me the cold shoulder.

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